“Improve Customer Loyalty – Know your customer's preferences and effortlessly respond to their needs or automate the process and have IPS manage it for you.”

• Manually via Patient Walk-In
• Digitally via Fax
• Instantly from a patient in the store via Patient “Check-In” Kiosk
• Over the Phone via Interactive Voice Response (IVR)
• From a Web Portal
• Directly from Physicians via E-Prescription

• Scanning / Imaging – Original Prescription Imaging and Insurance Card Imaging
• Digitally Link Prescription Image, Insurance Cards, and Therapeutic Authorization Forms to Patient Data
• Link Patients to Facilities – Patient Data and Facility Demographics
• Set Patient Preferences – Packaging, Type of Caps, Education, and Counseling
• Pick-Up – Waiting, Pick-Up, Delivery, And Mail
  

“Engage each patient with confidence because you know the status of every prescription, their preference regarding its management & delivery, and the time to attend to their needs. Isn't that refreshing?”

• Access Historical Information Instantly
• Gather / Update Patient Preferences
• Initiate a Paperless Process
• Digitally Archive the paper Prescription for Auto Availability during Filling and Final Verification
• Scan Insurance Cards for Retrieval even when the Patient isn't Present
  

“The SuiteRx IVR is like having another pair of hands to help you run your pharmacy.”

• Automatically Answer every Phone Call
• Route Patients Appropriately
• Auto Accept Refill Prescriptions from the Patient and release to fill…no typing
• A Patient can also Query the IVR to determine if their Prescription is ready for Pick-Up

• Automated Calls to Patients
• Insurance Billing Problems
• Notification when Prescriptions are ready for Pick-Up
• Notification when Refills are Needed

“From the moment your patients enter the pharmacy, SuiteRx begins to work for you with an Auto Check-In Kiosk. Easy to use, intuitive touch-screen technology allows your patients to initiate the refill process immediately, review their profile, or research medications.

• Check-In
• Simply and Securely Verify or Adjust Demographics
• Review their Medication Profile
• Automatically Order Medications
• Review Drug Interactions
• Receive Drug Education on their Prescriptions

“Reduce the confusion and clutter in your store and never lose a prescription again.”

• Receive and Send Faxes Electronically from Multiple Fax Lines
• View on Screen & Process without even Printing a Paper Copy
• Link Incoming Faxes to a Patient or Prescription
• Edit Received Faxes Online and Resend without Printing
• Directly Enter Approved Refills into the Prescription Filling Process right from the Fax Received Screen
• Send and Receive Prior Authorization Forms Digitally
• Centralize the Management of Faxes for Multiple Stores
  

“Eliminate the labor associated with Order Entry, dramatically reduce order entry errors, and endear your pharmacy to your physicians by providing the information and tools necessary to improve patient care.”

• SureScripts
• Others
  

“Rx Web Portal Improves Communications and Enhances the Customer Experience – A comprehensive communications tool that enables doctors, patients, family members, nursing homes, and social workers to access patient data in a secure, HIPAA compliant environment.”

• Simply and Securely Auto Order their Medications and / or adjust their Demographics
• Review Potential Drug Interactions
• Access Drug Education
• Print Compliance Charts
• Can be Reminded to take their Medication via Online Email or Interactive Voice Response (IVR)
  

• Presented with Pending Refill Requests
• Review Patient Details
• Approve or Deny Refills Requests
• Change Medications
• Add New Prescriptions
• Prompted with Potential Interactions
• Review Prescription History & Patient Profiles
• Access Drug Information and Patient Education
• Provides detailed yet flexible reporting

• Order Status
• Refill OK
• Profiles of Patient with Medication Changes
• Prescription Reporting
  • Drug Classifications
  • Groups, etc
• Insurance data

• Review Patient Details
• Edit/Add/Delete Medications
• Manage MARs
  • Print on Demand in the Nursing Home
  • Document On-Line